Terms and Conditions
Welcome to Serene Spaces Pvt Ltd. These Terms and Conditions ("Terms") govern your access to and use of our website, www.serenespaces.lk (the "Site"), and our services. By using our Site, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our Site or services.
1. Use of Website
By accessing this Site, you agree to:
Use the Site only for lawful purposes
Not attempt to gain unauthorized access to our systems
Not disrupt or interfere with the security or use of the Site
You may not use our content for commercial purposes without written permission.
2. Services
We provide interior design services including but not limited to:
Residential and commercial interior design
Design consultations and planning
Space styling and furniture layout
Project management
All services are subject to availability and project agreements. Pricing, timelines, and deliverables will be outlined in individual project contracts.
3. Intellectual Property
All content on this Site, including text, graphics, logos, images, designs, and software, is the intellectual property of Serene Spaces or licensed to us, and is protected by copyright and other laws.
You may not copy, reproduce, republish, or distribute any part of the Site without our express written permission.
4. User Submissions
When you submit forms, feedback, inquiries, or project details, you:
Warrant that the information is accurate and complete
Grant us the right to use the information to contact and provide services to you
We respect your privacy and handle submissions as outlined in our Privacy Policy.
5. Third-Party Links
Our website may include links to third-party websites. These links are provided for convenience only, and we do not endorse or assume responsibility for their content, accuracy, or practices.
6. Disclaimers
We strive to provide accurate and up-to-date information, but make no warranties or representations about the completeness or accuracy of the Site content.
We do not guarantee that the Site will be error-free or uninterrupted.
All services are offered "as-is" without warranties of any kind unless otherwise specified in writing.
7. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any damages arising from your use of the Site or services, including but not limited to:
Loss of data
Loss of profits
Business interruption
Design dissatisfaction due to client preference changes after project initiation
8. Payment Terms
All payments for design services are subject to the terms agreed upon in the project proposal or service agreement. We reserve the right to suspend services for late or non-payment.
9. Cancellation and Refunds
Cancellations must be submitted in writing. Refund eligibility depends on the stage of the project and is at the sole discretion of Serene Spaces. Deposits may be non-refundable.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of our country, without regard to conflict of law principles.
11. Changes to Terms
We may update these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Site means you accept the updated Terms.
12. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
Serene Spaces
Email: [email protected]
Phone: +94762137443, +94740707443
Address: 260 Nawala Rd, Colombo 11222